Common Issues
Dashboard not loading
Dashboard not loading
- Verify your API key is correct and active
- Check that the workspace ID exists and is accessible
- Ensure you’re using HTTPS for the iframe source
Styling issues
Styling issues
- Use CSS to customize the iframe appearance
- Try different theme options (
light,dark,system) - Check for CSS conflicts with your site’s styles
Dashboard not updating
Dashboard not updating
- Check if you’re using the correct dashboard ID
- Verify your workspace has the latest data
- Clear your browser cache and refresh
Getting Help
If you’re still having issues:- Verify all required parameters are included in your URL
- Check the browser console for error messages
- Contact support with your specific error details